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Dropshipping Bans 2026: How to Avoid and Recover


Dropshipping Bans 2026: How to Avoid & Recover Meta, TikTok, Google & Shopify Bans

Last Updated: November 27, 2025
Author: Elltow.pro Team - 9+ years dropshipping, 7M+ revenue, 800+ stores recovered from bans

Warning 2026: AI now detects scam patterns in under 60 seconds. One mistake can cost you 50k to 500k USD overnight.


Table of Contents

  • Why Bans Are 10x Faster in 2026
  • 2026 Platform Ban Risk Comparison
  • Top 10 Reasons You Get Banned and How to Avoid Them
  • How to Recover a Banned Account in 2026 (78% Success Rate)
  • FAQ - Real Answers

Why Bans Are 10x Faster in 2026

Platform2025 Statvs 2024
Meta Ads68% more accounts removed+68%
TikTok Shop4.2 million sellers banned+312%
Google Merchant87% of dropshipping feeds rejected on first try+41%

Source: Official Q3 2025 reports + internal Elltow.pro data from 800+ recoveries.


2026 Platform Ban Risk Comparison

PlatformBan Risk 2026#1 TriggerAvg Recovery Time
Meta Ads (FB+IG)EXTREMELY HIGHMisleading claims and creatives3-30 days
TikTok ShopHIGHESTShipping over 18 days + fake reviews7-90 days
Google Ads / MerchantHIGHFeed policy violations24h-14 days
Shopify StoreMEDIUMChargeback ratio over 1.5%12h-7 days

Top 10 Reasons You Get Banned in 2026 and How to Avoid Them

1. Misleading Claims

Never say “Free + shipping” if there is a hidden fee. This leads to instant ban.
Fix: Use “Product 29 USD + shipping” or “Limited-time offer”

2. Shipping Over 18 Days

TikTok and Meta now auto-ban if average delivery is over 18 days.
Fix: Use CJPacket, YunExpress, Zendrop USA/EU warehouses only

3. Scammy-Looking Store

No About Us, Contact, Return Policy = 100% rejection
Fix: Add full policy pages + real business address

4. Chargeback Ratio Over 1%

Shopify shuts stores automatically
Fix: Offer 30-day returns + excellent support

5. Forbidden Words

Words like cure, slim, guarantee, limited, doctor, before/after
Fix: Avoid these words in all ads and product descriptions

6. Stale Creatives

Using the same ad for weeks triggers algorithm penalties
Fix: Refresh creatives every 5-7 days

7. Fake Reviews

Platforms now use AI to detect fake review patterns
Fix: Never use fake reviews - use real customer photos only

8. Missing Tracking Numbers

No tracking means automatic policy violation
Fix: Always upload tracking numbers within 48h

9. Untested Suppliers

Bad suppliers lead to late shipping which leads to bans
Fix: Test suppliers with 10 orders before scaling

10. Aggressive Scaling

Spiking ad spend triggers fraud detection
Fix: Never spike ad spend more than 30% per day


How to Recover a Banned Account in 2026 (78% Success Rate)

Meta/Facebook Ads Appeal (78% Success)

  1. Go to business.facebook.com, then Account Quality, then Request Review
  2. Subject: Human Review Request - Policy Misunderstanding
  3. Attach: Store policies, tracking proof, supplier invoices
  4. Wait 3-7 days for response
  5. If denied, submit again with more documentation

Key Points:

  • Be professional and factual
  • Never admit wrongdoing if you didn’t violate policies
  • Include screenshots of compliant store pages

TikTok Shop Appeal

  1. Go to Seller Center, then Account Health, then Submit Appeal
  2. Attach tracking + delivery screenshots for 50+ orders
  3. No reply in 7 days? Open new ticket with “Escalation Request”
  4. Include proof of shipping times under 18 days

Recovery Timeline: 7-90 days depending on violation severity

Google Merchant Center

  1. Fix GTIN, return policy, accurate pricing
  2. Ensure all product data matches landing pages
  3. Click Request Review - usually approved in 24h
  4. If rejected, fix issues and resubmit

Common Fixes:

  • Add missing GTIN/MPN numbers
  • Match prices exactly between feed and website
  • Add clear return/refund policy

Shopify Store Recovery

  1. Email support@shopify.com with chargeback proof & new policies
  2. Show evidence of improved customer service
  3. Provide plan to reduce chargebacks below 1%
  4. 90% recovered in under 48h with proper documentation

FAQ - Real Answers

How to avoid TikTok Shop ban in 2026?

Delivery under 18 days, real tracking numbers, no fake reviews, full policy pages.

How long does Meta ad account recovery take in 2026?

3-30 days. Proper appeal documentation has 78% success rate in under 7 days.

Is dropshipping dead in 2026?

No - but only with EU/US warehouses, real policies, and verified suppliers.

Can I still use AliExpress in 2026?

Only with CJPacket or YunExpress (18 days or less). Standard shipping means instant ban.

What’s the #1 reason for Shopify bans?

Chargeback ratio over 1.5%. Offer 30-day returns and respond to customers within 24h.

How do I prevent Google Merchant Center suspension?

Accurate product data, matching prices, clear policies, and valid GTIN numbers.


Real-World Ban Recovery Case Studies

Case Study 1: Meta Ads Ban Recovery - $50k/Month Store

Background:

  • Store: Fashion accessories dropshipping
  • Monthly revenue: $50,000
  • Ban reason: “Misleading claims” in ad copy

The Problem:

  • Used phrase “Lose weight fast with our waist trainer”
  • Account disabled overnight
  • Lost $15,000 in revenue during ban

Recovery Process:

  1. Removed all health claims from ads and product pages
  2. Changed copy to “Popular waist trainer for workouts”
  3. Added medical disclaimer to product pages
  4. Submitted appeal with before/after screenshots
  5. Included 100+ tracking numbers as proof of legitimacy

Result:

  • Account restored in 9 days
  • Implemented creative refresh system
  • No bans in 8 months since recovery
  • Revenue back to $52,000/month

Key Lesson: Never make health claims, even if competitors do.

Case Study 2: TikTok Shop Ban Recovery - New Seller

Background:

  • Store: Home decor products
  • First month on TikTok Shop
  • Ban reason: “Shipping times over 18 days”

The Problem:

  • Used AliExpress standard shipping (25-35 days)
  • 15 customer complaints about late delivery
  • Account suspended after 3 weeks

Recovery Process:

  1. Switched to Zendrop US warehouse
  2. Refunded all pending orders
  3. Provided proof of new supplier (12-day average delivery)
  4. Submitted 20 test order tracking numbers
  5. Created detailed shipping policy page

Result:

  • Account restored in 21 days
  • Implemented 15-day delivery guarantee
  • 4.8-star rating after 3 months
  • $8,000/month revenue

Key Lesson: Test suppliers before scaling. Fast shipping is non-negotiable in 2026.

Case Study 3: Google Merchant Center Suspension - $100k Store

Background:

  • Store: Electronics and gadgets
  • Monthly revenue: $100,000
  • Ban reason: “Price mismatch” and “missing GTIN”

The Problem:

  • Feed showed $29.99, website showed $34.99 (forgot to update feed)
  • 40% of products missing GTIN numbers
  • Entire feed rejected

Recovery Process:

  1. Fixed all price mismatches (automated feed updates)
  2. Added GTIN for all products (sourced from suppliers)
  3. For products without GTIN, added “identifier_exists: false”
  4. Improved product images (white background, 1200x1200px)
  5. Submitted for review

Result:

  • Approved in 36 hours
  • Implemented automated feed sync
  • No issues in 6 months
  • Revenue increased to $115,000/month (better product data = better rankings)

Key Lesson: Automate feed updates. Manual updates always lead to errors.

Case Study 4: Shopify Store Ban - Chargeback Crisis

Background:

  • Store: Beauty products
  • Monthly revenue: $30,000
  • Ban reason: “Chargeback ratio 2.3%“

The Problem:

  • Poor product descriptions (customers received wrong items)
  • Slow customer service (48-72 hour response time)
  • No proactive communication about shipping delays

Recovery Process:

  1. Contacted Shopify with detailed action plan
  2. Implemented 24-hour customer service response policy
  3. Added detailed product descriptions with size charts
  4. Set up automated email sequence (order confirmation, shipping, delivery)
  5. Offered 30-day money-back guarantee
  6. Provided chargeback data showing improvement plan

Result:

  • Store reinstated in 18 hours
  • Chargeback ratio dropped to 0.6% in 2 months
  • Customer satisfaction increased (4.7-star reviews)
  • Revenue grew to $42,000/month

Key Lesson: Proactive customer service prevents chargebacks. Respond fast, communicate clearly.

Advanced Tools and Software for Ban Prevention

1. Chargeback Prevention Tools

Shopify Chargeback Protection:

  • Cost: Included with Shopify Payments
  • Covers up to $250 per chargeback
  • Automatic dispute handling
  • 90% success rate

Chargeflow:

  • Cost: $25/month + 25% of recovered chargebacks
  • AI-powered dispute responses
  • Automatic evidence submission
  • 85% win rate

Sift:

  • Cost: Custom pricing (starts $500/month)
  • Real-time fraud detection
  • Machine learning risk scoring
  • Prevents fraudulent orders before they happen

2. Ad Creative Management Tools

Foreplay:

  • Cost: $49/month
  • Save competitor ads
  • Organize creative library
  • Track creative performance
  • Refresh reminders

MagicBrief:

  • Cost: $39/month
  • Ad inspiration library
  • Storyboard creator
  • Collaboration tools
  • Creative refresh scheduler

Canva Pro:

  • Cost: $13/month
  • Design templates
  • Brand kit
  • Team collaboration
  • Bulk create variations

3. Supplier Management Tools

Zendrop:

  • Cost: Free + $49/month Pro
  • US/EU warehouses
  • 7-14 day shipping
  • Automated fulfillment
  • Quality control

CJDropshipping:

  • Cost: Free
  • US/EU warehouses
  • 10-18 day shipping
  • Product sourcing
  • Custom packaging

AutoDS:

  • Cost: $29/month
  • Automated order fulfillment
  • Price monitoring
  • Stock monitoring
  • Multi-platform support

4. Customer Service Automation

Gorgias:

  • Cost: $60/month
  • Shopify integration
  • Automated responses
  • Multi-channel support (email, chat, social)
  • Macros for common questions

Tidio:

  • Cost: Free + $29/month Pro
  • Live chat
  • Chatbot automation
  • Email integration
  • Mobile app

Re:amaze:

  • Cost: $29/month
  • Multi-channel inbox
  • Automated workflows
  • FAQ builder
  • Team collaboration

5. Feed Management Tools (Google Merchant)

DataFeedWatch:

  • Cost: $69/month
  • Automated feed optimization
  • Price sync
  • GTIN management
  • Multi-channel support

GoDataFeed:

  • Cost: $99/month
  • Feed optimization
  • Automated updates
  • Error detection
  • Channel management

Shopify Google Channel:

  • Cost: Free
  • Direct Shopify integration
  • Automated feed sync
  • Product approval tracking
  • Performance insights

Monthly Ban Prevention Routine

Week 1: Audit and Review

Monday:

  • Check Meta Ads Account Quality score
  • Review TikTok Shop Account Health
  • Check Google Merchant Center diagnostics
  • Review Shopify chargeback ratio

Tuesday:

  • Audit store policy pages (updated and visible?)
  • Check all product descriptions (no forbidden words?)
  • Review customer service response times
  • Test checkout process

Wednesday:

  • Review ad creatives (any stale ads over 14 days?)
  • Check competitor ads for inspiration
  • Plan new creative concepts
  • Schedule creative production

Thursday:

  • Review supplier performance (delivery times, quality)
  • Check tracking upload times (within 48h?)
  • Test order fulfillment process
  • Contact slow suppliers

Friday:

  • Review customer feedback and reviews
  • Respond to all pending messages
  • Check for any policy violations
  • Document week’s findings

Week 2: Optimization

Focus: Improve weak areas identified in Week 1

  • Update underperforming creatives
  • Fix any policy violations
  • Improve slow supplier relationships
  • Enhance customer service processes

Week 3: Testing

Focus: Test new strategies

  • Launch new ad creatives
  • Test new suppliers
  • Try new product descriptions
  • Experiment with customer service automation

Week 4: Scaling

Focus: Scale what works

  • Increase budget on winning creatives (30% max)
  • Order more from best suppliers
  • Implement successful tests
  • Prepare for next month

Emergency Ban Response Plan

If You Get Banned Today (Step-by-Step)

Hour 1: Assess the Situation

  1. Check email for ban notification
  2. Identify which platform (Meta, TikTok, Google, Shopify)
  3. Note the specific violation reason
  4. Don’t panic - 78% of bans are recoverable

Hour 2-4: Immediate Actions

  1. Stop all ad campaigns (if not already stopped)
  2. Screenshot all relevant data (ads, products, policies)
  3. Review platform policies related to violation
  4. Identify what you did wrong (be honest)

Day 1: Fix the Violation

  1. Remove violating content
  2. Update policies if needed
  3. Fix product descriptions
  4. Improve store trust signals

Day 2: Gather Documentation

  1. Store policy screenshots
  2. Supplier invoices
  3. Tracking numbers (50-100 orders)
  4. Business registration
  5. Product photos
  6. Customer service logs

Day 3: Submit Appeal

  1. Use platform-specific appeal process
  2. Be professional and factual
  3. Attach all documentation
  4. Explain what you fixed
  5. Commit to following policies

Day 4-7: Follow Up

  1. Check appeal status daily
  2. Respond to any requests for more info
  3. If denied, review feedback and resubmit
  4. If no response, submit escalation request

Day 8-14: Backup Plan

  1. If still banned, consider backup account
  2. Use different business name
  3. Different payment method
  4. Different admin
  5. Learn from mistakes

Backup Account Strategy

Before You Get Banned:

  • Set up 2-3 backup ad accounts
  • Use different business names
  • Different payment methods
  • Different admins (business partner, family member)
  • Keep them warm (run small campaigns)

After Ban:

  • Switch to backup account immediately
  • Don’t mention previous ban
  • Follow all policies strictly
  • Start with small budget
  • Scale slowly (30% rule)

Long-Term Ban Prevention Mindset

Think Like the Platform

What platforms want:

  • Happy customers
  • Low refund rates
  • Fast shipping
  • Honest advertising
  • Quality products
  • Good customer service

What platforms hate:

  • Customer complaints
  • Chargebacks
  • Misleading ads
  • Fake reviews
  • Slow shipping
  • Poor quality products

Your goal: Align your business with what platforms want.

Build a Sustainable Business

Short-term thinking (leads to bans):

  • Misleading ads to get clicks
  • Cheap suppliers with slow shipping
  • Fake reviews to boost credibility
  • Ignoring customer complaints
  • Aggressive scaling without testing

Long-term thinking (prevents bans):

  • Honest ads that set expectations
  • Quality suppliers with fast shipping
  • Real reviews from real customers
  • Excellent customer service
  • Slow, steady scaling with testing

The 80/20 Rule for Ban Prevention

80% of bans come from 20% of mistakes:

  1. Misleading claims (25%)
  2. Slow shipping (20%)
  3. Poor customer service (15%)
  4. Fake reviews (10%)
  5. Aggressive scaling (10%)

Focus on these 5 areas and you’ll prevent 80% of potential bans.

Final Checklist: Are You Ban-Proof?

Store Setup (Score /10)

  • About Us page with real story
  • Contact page with real address and phone
  • 30-day return policy
  • Clear refund policy
  • Privacy policy (GDPR compliant)
  • Terms of service
  • Shipping policy with realistic times
  • SSL certificate (https)
  • Trust badges
  • Real customer reviews

Supplier Management (Score /10)

  • Tested with 10+ orders
  • Average delivery under 18 days
  • Real tracking numbers within 48h
  • Product quality verified
  • Customer service responsive
  • Consistent shipping times
  • US/EU warehouse option
  • Backup supplier identified
  • Regular quality checks
  • Supplier agreement in place

Ad Compliance (Score /10)

  • No forbidden words in ads
  • No misleading claims
  • Accurate product representation
  • Clear pricing (no hidden fees)
  • Creative refresh schedule
  • Multiple ad variations
  • Backup ad account ready
  • Ad account structure optimized
  • Scaling plan (30% rule)
  • Performance tracking

Customer Service (Score /10)

  • 24-hour response time
  • Proactive email sequence
  • Order confirmation automated
  • Shipping confirmation automated
  • Delivery confirmation automated
  • 7-day follow-up automated
  • Clear billing descriptor
  • Chargeback alerts set up
  • Refund process documented
  • Customer service training

Platform Compliance (Score /10)

  • Google Merchant feed optimized
  • All GTINs added
  • Prices match website
  • Images meet standards
  • TikTok Shop account health 4.5+
  • Meta Ads account quality good
  • Shopify chargeback ratio under 1%
  • All tracking uploaded within 48h
  • No policy violations
  • Regular compliance audits

Your Total Score: ___/50

  • 40-50: Excellent - very low ban risk
  • 30-39: Good - some improvements needed
  • 20-29: Risky - address weak areas immediately
  • 0-19: High ban risk - urgent action required

Prevention Checklist 2026

TaskPlatformPriority
Add full policy pagesAllCritical
Use US/EU warehouses onlyTikTok, MetaCritical
Upload tracking within 48hAllCritical
Refresh creatives weeklyMeta, TikTokHigh
Keep chargebacks under 1%ShopifyCritical
Match feed data to websiteGoogleCritical
Avoid forbidden wordsMeta, GoogleHigh
Test suppliers firstAllHigh


Start Protecting Your Business Today

One ban can wipe out your entire business overnight.

Action Steps:

  1. Audit your store policies today
  2. Switch to fast-shipping suppliers (Zendrop, CJPacket)
  3. Set up chargeback alerts
  4. Create a creative refresh schedule
  5. Document everything for potential appeals

Don’t wait until you’re banned. Fix it TODAY.

Advanced Ban Prevention Strategies

1. Store Trust Signals (Critical for 2026)

Must-have pages:

  • About Us (with real story, not generic)
  • Contact Us (with real address and phone)
  • Return Policy (30-day minimum)
  • Refund Policy (clear and fair)
  • Privacy Policy (GDPR compliant)
  • Terms of Service
  • Shipping Policy (realistic timeframes)

Trust badges:

  • SSL certificate (https)
  • Payment security badges
  • Money-back guarantee
  • Customer reviews (real, not fake)
  • Social proof (Instagram, TikTok followers)

Real example: Store with all trust signals = 78% lower ban risk vs store without.

2. Supplier Vetting Process (Before You Scale)

Test every supplier with 10 orders:

  1. Order 10 products to different addresses
  2. Track delivery times (must be under 18 days)
  3. Check product quality
  4. Test customer service response time
  5. Verify tracking numbers are real

Red flags:

  • Delivery over 18 days
  • Fake tracking numbers
  • Poor product quality
  • No customer service response
  • Inconsistent shipping times

Approved supplier checklist:

  • ✅ Average delivery under 18 days
  • ✅ Real tracking numbers within 48h
  • ✅ Product matches description
  • ✅ Responds to inquiries within 24h
  • ✅ Consistent quality across 10 orders

3. Creative Refresh Strategy (Meta & TikTok)

Why creatives go stale:

  • Algorithm detects repetition
  • Audience fatigue
  • Competitors copy your ads
  • Platform flags as spam

Refresh schedule:

  • Week 1-2: Test 5-10 new creatives
  • Week 3: Scale winners
  • Week 4: Refresh top 3 creatives
  • Repeat

Creative types to rotate:

  1. User-generated content (UGC)
  2. Product demos
  3. Before/after (if allowed)
  4. Testimonials
  5. Lifestyle shots
  6. Unboxing videos
  7. Comparison videos
  8. Problem-solution format

Tools for creative production:

  • Canva (design)
  • CapCut (video editing)
  • Fiverr (hire UGC creators)
  • Billo (UGC platform)

4. Chargeback Prevention System

Why chargebacks happen:

  • Customer doesn’t recognize charge
  • Product didn’t arrive
  • Product doesn’t match description
  • Customer forgot they ordered
  • Fraudulent order

Prevention tactics:

A. Clear billing descriptor:

  • Use recognizable business name
  • Include website URL
  • Add customer service number

B. Proactive customer service:

  • Send order confirmation immediately
  • Send shipping confirmation with tracking
  • Send delivery confirmation
  • Follow up 7 days after delivery

C. Chargeback alerts:

  • Use Shopify Chargeback Protection
  • Set up alerts for disputes
  • Respond within 24 hours

D. Clear product descriptions:

  • Accurate photos (no misleading angles)
  • Realistic shipping times
  • Clear size/dimension info
  • Honest product capabilities

Real example: Store reduced chargebacks from 2.1% to 0.4% by implementing proactive email sequence.

5. Forbidden Words and Phrases (2026 Updated List)

Never use these in ads or product descriptions:

Health claims:

  • Cure, treat, heal, fix
  • Doctor-approved, clinically proven
  • FDA-approved (unless true)
  • Medical-grade
  • Guaranteed results

Weight loss:

  • Lose X pounds in X days
  • Burn fat fast
  • Slim down overnight
  • Before/after photos (Meta banned)

Exaggerated claims:

  • 100% guaranteed
  • Risk-free
  • Limited time (if not true)
  • Last chance
  • Exclusive offer (if not true)

Scammy language:

  • Free (if not actually free)
  • Act now
  • Don’t miss out
  • Secret trick
  • Doctors hate this

Safe alternatives:

  • “May help support” instead of “cures"
  • "Designed to” instead of “guaranteed to"
  • "Popular choice” instead of “best ever"
  • "Available now” instead of “limited time”

6. Ad Account Structure (Meta & TikTok)

Why structure matters:

  • Isolates risk (one campaign ban doesn’t kill account)
  • Easier to identify violations
  • Better performance tracking

Recommended structure:

Meta:

  • 1 Business Manager
  • 1-3 Ad Accounts (backup accounts ready)
  • 3-5 Campaigns per account
  • 2-3 Ad Sets per campaign
  • 3-5 Ads per ad set

TikTok:

  • 1 Business Center
  • 1-2 Ad Accounts
  • 3-5 Campaigns per account
  • 2-3 Ad Groups per campaign
  • 3-5 Ads per ad group

Backup strategy:

  • Have 2-3 backup ad accounts ready
  • Use different payment methods
  • Different business names
  • Different admins

7. Scaling Without Triggering Fraud Detection

The 30% rule:

  • Never increase ad spend more than 30% per day
  • Example: $100/day → max $130/day next day

Safe scaling schedule:

  • Day 1: $50
  • Day 2: $65 (+30%)
  • Day 3: $85 (+30%)
  • Day 4: $110 (+30%)
  • Day 5: $145 (+30%)
  • Day 6: $190 (+30%)
  • Day 7: $250 (+30%)

Red flags that trigger fraud detection:

  • Sudden 2x or 3x spend increase
  • New payment method with high spend
  • Multiple failed payments
  • Unusual traffic patterns
  • High refund rate

8. Google Merchant Center Feed Optimization

Common rejection reasons:

1. Missing GTIN/MPN:

  • Add unique product identifiers
  • Use manufacturer part numbers
  • If no GTIN, mark as “identifier_exists: false”

2. Price mismatch:

  • Feed price must match website price exactly
  • Include currency (USD, EUR, etc.)
  • Update feed when prices change

3. Missing return policy:

  • Add clear return policy page
  • Link in feed
  • Must be easily accessible

4. Poor image quality:

  • Minimum 800x800 pixels
  • White or transparent background
  • No watermarks or promotional text
  • Product must fill 75-90% of image

5. Misleading titles:

  • Accurate product names
  • No promotional language
  • Include brand, product type, key features

Feed optimization checklist:

  • ✅ All products have GTIN or MPN
  • ✅ Prices match website exactly
  • ✅ Images meet quality standards
  • ✅ Titles are accurate and descriptive
  • ✅ Return policy linked
  • ✅ Shipping info accurate
  • ✅ Product availability correct

9. TikTok Shop Specific Strategies

Why TikTok Shop bans are highest:

  • 4.2 million sellers banned in 2025
  • Strictest shipping requirements (18 days)
  • AI detects fake reviews instantly
  • Zero tolerance for policy violations

TikTok Shop survival guide:

A. Shipping requirements:

  • Use US/EU warehouses only
  • Average delivery under 18 days
  • Upload tracking within 48h
  • Valid tracking numbers (no fake)

B. Review management:

  • Never buy fake reviews
  • Encourage real customers to review
  • Respond to all reviews (positive and negative)
  • Offer incentives for reviews (within TikTok rules)

C. Product compliance:

  • No counterfeit products
  • No prohibited items (weapons, drugs, etc.)
  • Accurate product descriptions
  • Real product photos (not stock images)

D. Customer service:

  • Respond within 24 hours
  • Resolve disputes quickly
  • Offer refunds when appropriate
  • Be professional and polite

E. Account health monitoring:

  • Check Account Health daily
  • Fix violations immediately
  • Maintain 4.5+ star rating
  • Keep cancellation rate under 5%

10. Shopify Store Ban Prevention

Why Shopify bans stores:

  • Chargeback ratio over 1.5%
  • High refund rate
  • Customer complaints
  • Prohibited products
  • Fraudulent activity

Shopify survival checklist:

A. Chargeback management:

  • Keep ratio under 1%
  • Use Shopify Payments (better protection)
  • Respond to disputes within 24h
  • Provide tracking and proof of delivery

B. Customer service:

  • Respond within 24 hours
  • Offer 30-day returns
  • Process refunds quickly
  • Be proactive with problem orders

C. Store policies:

  • Clear return policy
  • Realistic shipping times
  • Accurate product descriptions
  • Contact information visible

D. Fraud prevention:

  • Use Shopify Fraud Analysis
  • Block high-risk orders
  • Verify large orders
  • Use address verification

Platform-Specific Recovery Strategies

Meta Ads Account Recovery (Detailed)

Step 1: Identify violation reason

  • Check email from Meta
  • Review Account Quality in Business Manager
  • Identify specific policy violated

Step 2: Fix the violation

  • Remove violating ads/content
  • Update product descriptions
  • Fix landing pages
  • Add missing policies

Step 3: Gather documentation

  • Store policy pages (screenshots)
  • Supplier invoices
  • Tracking numbers (50+ orders)
  • Business registration
  • Product photos

Step 4: Submit appeal

  • Go to business.facebook.com
  • Account Quality → Request Review
  • Subject: “Human Review Request - Policy Misunderstanding”
  • Attach all documentation
  • Be professional and factual

Step 5: Follow up

  • Wait 3-7 days
  • If denied, submit again with more documentation
  • If no response in 7 days, submit new appeal

Appeal template:

“Subject: Human Review Request - Policy Misunderstanding

Dear Meta Review Team,

I am writing to request a human review of my ad account [Account ID].

My account was disabled on [Date] for [Reason]. I believe this was a misunderstanding.

I have reviewed Meta’s policies and made the following changes:

  1. [Change 1]
  2. [Change 2]
  3. [Change 3]

Attached documentation:

  • Store policy pages
  • Supplier invoices
  • Tracking proof for 50+ orders
  • Business registration

I am committed to following all Meta policies and providing excellent customer experience.

Thank you for your time and consideration.

Best regards, [Your Name] [Business Name] [Contact Info]“

Success rate: 78% with proper documentation

TikTok Shop Recovery (Detailed)

Step 1: Check violation

  • Seller Center → Account Health
  • Review specific violation
  • Check email from TikTok

Step 2: Fix issues

  • If shipping: provide proof of faster shipping
  • If reviews: remove fake reviews
  • If products: remove violating products
  • If customer service: improve response time

Step 3: Gather proof

  • Tracking screenshots (50+ orders under 18 days)
  • Customer service response logs
  • Product compliance documentation
  • Supplier agreements

Step 4: Submit appeal

  • Seller Center → Account Health → Submit Appeal
  • Attach all documentation
  • Be specific about fixes made

Step 5: Escalate if needed

  • No response in 7 days? Open new ticket
  • Subject: “Escalation Request - Appeal [Ticket ID]“
  • Reference original appeal
  • Attach additional documentation

Recovery timeline: 7-90 days depending on severity

Google Merchant Center Recovery (Fast)

Step 1: Identify issues

  • Check email from Google
  • Review Diagnostics in Merchant Center
  • Note specific products/issues

Step 2: Fix feed

  • Add missing GTIN/MPN
  • Fix price mismatches
  • Update product titles
  • Improve image quality
  • Add return policy link

Step 3: Request review

  • Click “Request Review” in Merchant Center
  • Usually approved in 24 hours if fixed correctly

Step 4: If denied

  • Review feedback
  • Fix additional issues
  • Resubmit

Success rate: 90%+ if issues properly fixed

Shopify Store Recovery (Fast)

Step 1: Contact Shopify

Step 2: Provide documentation

  • Chargeback reduction plan
  • Improved customer service policies
  • Tracking proof
  • Business registration

Step 3: Implement changes

  • Add 30-day return policy
  • Improve product descriptions
  • Set up automated customer service
  • Use fraud prevention tools

Step 4: Follow up

  • Shopify usually responds in 24-48h
  • 90% of stores recovered with proper documentation

Appeal template:

“Subject: Store Suspension - Request for Review

Dear Shopify Support Team,

My store [Store Name] was suspended on [Date] due to [Reason].

I have implemented the following changes to prevent future issues:

  1. [Change 1 - e.g., Added 30-day return policy]
  2. [Change 2 - e.g., Improved customer service response time]
  3. [Change 3 - e.g., Implemented chargeback prevention system]

Attached documentation:

  • Updated store policies
  • Chargeback reduction plan
  • Tracking proof for recent orders
  • Business registration

I am committed to maintaining Shopify’s standards and providing excellent customer experience.

Please review my appeal and consider reinstating my store.

Thank you, [Your Name] [Store URL] [Contact Info]“

Prevention Checklist 2026

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